WELCOME TO AUTHORS BOOK, WE CAME HERE WITH BOOKS BECAUSE WE ARE LITTLE AWAIRE TO HOW IMPORTANT AND USEFULL TO READ A BOOK BUY A BOOK OR A BOOK IN OUR SHELVES

WE WANT THAT EVERYONE SPENT THIER TIME WITH BOOKS AND SEE THE WORLD THROUGH AUTHOR'S EYES 

AND THE MOST BEAUTIFUL THING IS THAT ITS NOT BAD TO READ A BOOK.

Thank you for shopping with us. We value our readers and want to ensure a smooth and satisfying experience. Please read our Refund & Return Policy carefully before making a purchase.

1. Returns Eligibility

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  We accept returns only if the book is received in a damaged, defective, or incorrect condition.
  
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  To be eligible for a return, the book must be unused, unread, and in its original condition with all packaging intact.
  
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  Returns must be requested within 3 days of delivery.
  

2. Non-Returnable Items

Due to the nature of books and printed products, we do not accept returns or refunds for:

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  Change of mind after purchase
  
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  Minor printing variations or cover design differences
  
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  Discounted or sale items
  
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  Personalized or custom-printed books
  

3. Damaged or Incorrect Orders

If you receive:

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  A damaged book
  
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  A manufacturing defect
  
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  The wrong title
  

Please contact us within 48 hours of delivery with:

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  Order ID
  
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  Clear photos or a short video of the issue
  
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  Unboxing video (mandatory for damage claims)
  

Email us at: [your support email]

4. Refund Process

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  Once your return request is approved, we will initiate a refund.
  
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  Refunds will be processed to the original payment method (Razorpay, UPI, card, etc.).
  
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  Refunds may take 5–7 business days to reflect, depending on your bank or payment provider.
  

5. Replacement Policy

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  In eligible cases, we may offer a replacement instead of a refund, subject to stock availability.
  
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  Replacement shipping will be arranged by us at no extra cost.
  

6. Shipping Charges

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  Shipping charges are non-refundable, unless the return is due to our error (damaged or incorrect product).
  

7. Cancellation Policy

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  Orders can be cancelled only before they are shipped.
  
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  Once an order is dispatched, it cannot be cancelled.
  

8. Contact Us

For any questions or concerns regarding refunds or returns, feel free to contact us:

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our online bookstore.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

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  Personal details such as name, email address, phone number, and shipping address
  
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  Payment information (processed securely through third-party payment gateways like Razorpay; we do not store card details)
  
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  Order details and purchase history
  
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  Device and browser information such as IP address, browser type, and cookies
  

2. How We Use Your Information

We use your information to:

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  Process and fulfill orders
  
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  Communicate order updates and customer support responses
  
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  Improve our website, products, and user experience
  
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  Send promotional emails or updates (only if you opt in)
  
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  Prevent fraud and ensure secure transactions
  

3. Sharing Your Information

We do not sell, rent, or trade your personal information. Your data may be shared only with:

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  Payment gateways (for secure payment processing)
  
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  Shipping and logistics partners (to deliver your order)
  
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  Shopify and related service providers for store functionality
  

All third parties are required to protect your data and use it only for necessary services.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

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  Remember your preferences
  
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  Analyze site traffic and performance
  
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  Improve browsing experience
  

You can choose to disable cookies through your browser settings, though some features may not work properly.

5. Data Security

We implement reasonable security measures to protect your personal information. Our website uses secure servers and SSL encryption. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

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  Access the personal data we hold about you
  
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  Request correction or deletion of your information
  
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  Opt out of marketing communications at any time
  

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

We’d love to hear from you! Whether you have a question about an order, need help choosing a book, or just want to share your love for reading — feel free to reach out.

Get in Touch

📧 Email: authorsbook01@gmail.com

📞 Phone / WhatsApp: 9265795380

⏰ Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)